How field service work is planned, done and paid for, and how FSN handles each step.
When equipment fails, the visit is usually urgent. A few details written into the work order decide whether the technician fixes it on the first trip or has to come back.
A rollout repeats one job across many locations. The work is only as consistent as the instructions each technician receives, so the planning happens before the first visit.
A client describes the work, the schedule and the pay. FSN puts that work order in front of contractors who match it, and a contractor answers with a request or a counter-offer.
An invoice is never a surprise on FSN. The client approves the hours or the devices first, and the invoice is raised from what was approved.
An assigned contractor is asked to affirm they will attend. The confirmation is recorded, and an unconfirmed work order says so on the client's screen.
Your skills, your service area and your verified contact details are what put work orders in front of you. Each one has a direct effect on what you are shown.
